dell children's medical center of texas
Seton Healthcare Family
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Privacy Notice

Our Commitment to Privacy

Our Privacy Policy was developed to provide the highest level of integrity in dealing with our Web users, donors and partners. The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site. This statement will be continuously assessed against new technologies, business practices and our users' needs.

What Information Do We Collect?

When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.

1. Personal Information You Choose to Provide

Credit Card Information

If you choose to donate or purchase products or services from us, you may need to give personal information and authorization to obtain information from various credit services. For example, you may need to provide the following information:

Name
Mailing address
Email address
Credit card number
Home or business phone number

Email Information

In addition to providing the foregoing information to our partners, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

2. Web Site Use Information

Similar to many other Web sites, our Web site utilizes a standard technology called "cookies" (see explanation below, "What Are Cookies?") and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities and providing customer service to our donors, customers and prospective donors and customers. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special events we think you will find valuable. The lists used to send you this information are developed and managed under our traditional standards designed to safeguard the security and privacy of our users' personal information. If you provide your personal information to us, you will be given the opportunity to notify us of your desire to receive or not to receive these offers.

What Are Cookies?

Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small pieces of data that are stored by a user's Web browser on the user's hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Web site by the same user or to use the information to streamline the user's transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

How Do We Use Information We Collect from Cookies?

We use Web site browser software tools such as cookies and Web server logs to gather information about our Web site users' browsing activities, in order to constantly improve our Web site and better serve our users. This information assists us to design and arrange our Web pages in the most user-friendly manner and to continually improve our Web site to better meet the needs of our users.

Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our Web site as they move from one page to another. Web server logs allow us to count how many people visit our Web site and evaluate our Web site's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you although they do permit us to send focused information or other such responses to you.

Notice of New Services and Changes

Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. As a user of our Web site, you will be given the opportunity to notify us of your desire not to receive these offers by clicking on a response box when you receive such an offer or by sending us an email request here.

How Do We Secure Information Transmissions?

When you send confidential personal credit card information to us on our Web site, a secure server software which we have licensed encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches our Web site.

Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as Social Security or account numbers to us through an unsecured email.

How Do We Protect Your Information?

  • Information Security

    We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.

  • Evaluation of Information Protection Practices.

    Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the security, confidentiality and quality of our information.

  • Employee Access, Training and Expectations.

    Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.

  • How Can You Access and Correct Your Information?

    You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us here.

    Do We Disclose Information to Outside Parties?

    We may provide aggregate information about our customers, sales, Web site traffic patterns and related Web site information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this Privacy Policy.

    What About Legally Compelled Disclosure of Information?

    We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

    What About Other Web Sites Linked to Our Web Site?

    We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.

    Please remember that when you use a link to go from our Web site to another Web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Web site, including Web sites which have a link on our Web site, is subject to that Web site's own rules and policies. Please read over those rules and policies before proceeding.

    Your Consent

    By using our Web site you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our Web site to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

 
02/11/2010

Maraton de Milagros
First Hispanic Radiothon Raises $160,000 for Dell Children's

Austin, Texas- February 2010- A grateful community joined hands to raise $160,000 for Dell Children's at "Maraton de Milagros," Central Texas' first Hispanic radiothon to support children's heathcare. Presented by Border Media, the company that operated Austin's Spanish language radio stations La Ley 98.9 and 104.9, Digital 92.5, and sponsored by Cricket, the event educated Austin's Hispanic community about children's health and wellness.


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02/11/2010

Dell Children's Youth Advisory Council
Finding Their Voice

Austin, Texas- February 2010- The Child Life and Family Centered Care Department gives young patients a voice. The newly formed Youth Advisory Council is comprised of patients with one common goal-to improve the patient and family experience at Dell Children's. The creation of Youth Advisory Council is an important step in promoting the collaboration between hospital and family-a philosophy called "family centered care"-into every aspect of patient care.


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02/11/2010

Fighting Pediatric Obesity
Kids are Happier and Healthier Thanks to Corporate and Community Support

Austin, Texas-February 2010- In its first year, many Central Texas children and families completed the Healthy Living, Happy Living/Vida Sana, Vida Feliz program at Dell Children's, thanks to generous support from Austin Community Foundation, RGK Foundation, St. David's Community Health Foundation and Aetna.


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11/13/2009

The LIVESTRONG Survivorship Center: Survivorship Tour

Austin, TX – October 23, 2009 – The LIVESTRONG® Survivorship Center kicks off LIVESTRONG Challenge weekend with a 2nd Street District Survivorship Tour featuring the portraits of 24 childhood cancer survivors. The stories about these children will be showcased at area businesses in downtown Austin's 2nd Street District.

Unique to Central Texas, the survivorship center provides long-term follow-up care and support for those who are cancer survivors.

 


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11/13/2009

Children's Medical Center Foundation Welcomes New Trustees

Austin, TX – September 21, 2009
Alex C. Smith is founder, chief executive officer and chief investment officer of Meritage Capital, LP, an SEC registered boutique investment advisor specializing in multi-manager hedge funds. Mr. Smith has more than twenty years experience in the global financial markets and high-tech industry and has held finance and treasury positions with Dell, Commodore International Ltd. and EDS.

 


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10/29/2009

H-E-B Appreciation Luncheon

The Children’s Medical Center Foundation hosted an Appreciation Luncheon for over 100 H-E-B Partners that were volunteering at Dell Children’s Annual H-E-B Fall Festival held for the patients and their families. The purpose of the luncheon was to thank H-E-B for fulfilling the $1,000,000 pledge they made to support the programs and services at Dell Children’s. We are so grateful for our community partners like H-E-B and its dedicated employees.


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09/20/2009

Passing the Gavel

Letter from the Past Chairman, Jim Kozlowski
As I reflect over my term of service as Chairman of the Board of the Children’s Medical Center Foundation of Central Texas, I cannot help but wonder how quickly time has pass.  It’s been my privilege to work with a Foundation board that is experienced, committed and willing to take on tomorrow’s challenges; to interact with extraordinary Dell Children’s physicians, administrators, staff and volunteers; and to build and strengthen the community alongside other leaders and volunteers. We stand together with one unifying voice and serve as an example of what is good about Central Texas.

 


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08/10/2009

Emergency Department Expansion

On Oct. 7, 2008, ten new beds were opened in the DCMC ED to accommodate the heavy patient demand, bringing the total number of beds to 44.

 


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08/10/2009

Dell Children's LEEDs the Way

Dell Children's was officially designated as the world's first LEED (Leadership in Energy and Environment Design) Platinum hospital by the United States Green Building Council in January. This distinctive honor has been highly anticipated since the planning stages of Dell Children's, when Seton Family of Hospitals set its sights on creating a world-class hospital designed to heal children without harming the environment.


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